Privacy Policy
Effective Date: 01/01/2020 • Version: 1.0
Thank you for choosing Earth Solutions (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place orders, subscribe to our newsletters, or otherwise interact with us (collectively “Services”). By using our Services or providing your information, you agree to this policy.
1. Information We Collect
We collect information about you in two main categories:
- Personal Information you provide: name, email address, shipping/billing address, phone number, payment information, account login credentials, order details.
- Information automatically collected: IP address, device/browser type, operating system, pages visited, time stamps, tracking cookies, analytics data.
2. How We Use Your Information
- To process and fulfill orders including payments, shipping and returns.
- To communicate with you about your account, orders, promotions, and newsletters (you may opt out of marketing communications).
- To improve our website, services and offerings through analytics, testing and customer feedback.
- To prevent fraud and protect our business and customers.
3. How We Share Your Information
We may share or disclose your personal information with third parties as follows:
- Service providers such as payment processors, shipping carriers, email marketing platforms, analytics tools.
- As required by law, regulation, or legal process.
- In connection with a business transfer (sale, merger, asset transfer).
4. Cookies, Tracking & Analytics
We use cookies and similar tracking technologies to monitor site activity and store certain information. You can control cookie settings via your browser or our cookie preference banner. For more information, see our Cookie Policy.
5. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access or request a copy of your data.
- The right to correct or update inaccurate information.
- The right to delete your data or request we stop processing it (subject to certain exceptions).
- The right to opt out of sale/sharing of your information (if applicable under local law).
To exercise these rights, please contact us at customerservice@earthsolutions.com.
6. Data Security & Retention
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure or destruction. We retain your personal data as long as necessary to fulfill the purposes described here or as required by law.
7. International Transfers
Because we operate in the United States, your information may be processed and stored in the US. If you are located outside the US, by submitting your information you consent to transfer of your data to the US.
8. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware your child has provided us information, please contact us at customerservice@earthsolutions.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy at this page with a new “Effective Date”. Your continued use of the Services constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact us:
Earth Solutions
2700 North Berkeley Lake Road #A2
Duluth, Georgia 30096, USA
Email: customerservice@earthsolutions.com
Phone: 404-889-8952