Become a Retailer

CUSTOMER SERVICE

At Earth Solutions, we emphasize the “service” in customer service. We deliver solutions and services that exceed expectations. Every effort is made to simplify and streamline the ordering process for our customers. Our friendly and knowledgeable staff is available to answer any questions and to assist you with your orders Monday-Friday, 8:30 a.m. – 5:00 p.m. EST

HOW TO PLACE AN ORDER

Earth Solutions offers a wide range of aromatherapy oils, synergistic blends, accessories and sterling silver jewelry items. Once verified, your account will be activated and you can begin purchasing.

ORDER ONLINE

Secure online ordering. You will automatically be given free freight for orders over $50.

PHONE

404-889-8952, or Toll Free; 888-773-3208

SHIPPING

We ship via USPS daily. Delivery can be expected within 3-5 days of shipping from our facilities. All orders processed within 24-36 hours. Free shipping applies on orders over $250.00. Want to save even more on shipping? Order online for free shipping over $50!

UPS and expedited delivery services are available for an additional charge.  Overnight shipping costs are calculated by weight and destination in your online cart.

VOLUME DISCOUNTS

  • Shipments over $2,000 -10%
  • Shipments over $1,000 -7%
  • Shipments over $500 -5%
  • Shipments over $100 Free shipping (US orders)
  • Shipments under $100 are all $5.99 (US orders) and ship by USPS.

 

PAYMENT TERMS

First time orders are prepaid with a credit card. Mastercard® , VISA® , Discover® and American Express ® are all welcome.

AUTOMATED ELECTRONIC NOTIFICATIONS

Upon providing Earth Solutions with your e-mail address, you are able to receive order receipt acknowledgements, shipping notifications with tracking information and electronic invoices.

RETURN POLICY

We guarantee the quality, purity and potency of our products through their expiration date. Returns must be made within 10 days from receipt and require preauthorization. Any claims of shortage or damage must be made within 7 days of receiving package. Authorized returns must be received within 7 days of authorization. All returns will be credited upon receipt and are subject to a 15% processing fee and cost of shipping.

PRICING

All prices shown in the Earth Solutions catalog and on the website are suggested retail prices.  To view professional pricing online, simply log into your account and select the item you wish to price.  All prices, sizes, and formulations are subject to change without prior notification.

 

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    Wholesale and Distribution

    Shipping and Terms

    Earth Solutions Corporate Internet Retailer Policy

    Introduction and Rationale

    The Earth Solutions Internet Reseller Policy governs the internet resale of products from Earth Solutions, a healthcare professional nutritional supplement company. This policy is provided to all new and existing healthcare professional (HCP) customers as a privilege and benefit of being a valued customer of Earth Solutions. Earth Solutions believes the guidance of a qualified and approved health professional is essential in order to maximize the effectiveness of our professional strength supplements; therefore, with few exceptions, only approved licensed healthcare professionals may order directly from Earth Solutions. All HCPs must submit their current license, degree or health practitioner certificate for Earth Solutions’ review prior to being granted approval to establish an account. In addition, Earth Solutions chooses to promote its supplements and provide special wholesale pricing only to those healthcare professionals who advertise pricing that Earth Solutions deems sufficient to support a high level of service and to encourage the commitment and investment of our customers in the brand. Earth Solutions reserves the right to deny any application or revoke purchasing privileges at any time. Decisions regarding this policy are Earth Solutions’ alone, and this policy can be amended at any time. Such amendments will be communicated via mail and/or email to all involved parties.

    Policies and Restrictions

    Authorized Resellers:Only authorized healthcare professionals are allowed to sell Earth Solutions branded products through their website. An acceptable HCP reseller is someone who maintains and has submitted a current medical license, degree or certificate for Earth Solutions’ verification and approval. Such approved licensed HCP customers may resell HCP exclusive products through a website where he/she is accessible. Please note a “storefront” on Amazon.com is not considered an HCP website under this policy. Sale of Earth Solutions’ products on Amazon.com violate agreements with third parties and is strictly prohibited (See II.j. below).

    The HCP Internet Sales Channel:The internet is a means of communication, and opening the Earth Solutions brand to internet sales does not change the nature of the sales channel from an HCP channel to a DTC (direct to customer)/ retail channel. The internet virtualizes the traditional pattern of the HCP-patient relationship. HCP customers shall sell products in unit volumes appropriate for individual personal use only.

    Copyright and Trademark:The philosophy and integrity of the Earth Solutions brand must be consistently protected at all times. Content displayed on the Earth Solutions website, in brochures, advertisements, product packaging, product information sheets and other marketing materials are copyrighted and trademarked. All content appearing on or associated with all privately labeled product, is copyrighted and trademarked as well.

    Brand Representation:The unauthorized use of copyrights, trademarks, logos, manufacturing images, product images, copy or other Earth Solutions information on the internet without expressed consent is prohibited. All photos, images, and product and/or company description content pertaining to or describing Earth Solutions must be current and obtained from Earth Solutions directly. This information cannot be pulled from the Earth Solutions website or other internet sources, unless specifically directed in writing by Earth Solutions. This information may be updated and amended at any time. Such amendments will be communicated via mail and/or email to all involved parties.

    Internet Landscape:When listed on a website or online storefront for sale, the Earth Solutions name or logo and all associated product information shall be displayed and classified as a “Healthcare Practitioner Brand”. Examples of this include but are not limited to displaying the Earth Solutions brand on a distinct page of the website entitled, “Healthcare Practitioner Brands”, or designating it as such through a symbol or abbreviation when listed in the brand index.

    Information Disclosure:All individuals or companies intending to resell Earth Solutions products through the internet agree to disclose all ownership or association of any kind with other affiliated websites of any type. Earth Solutions must be notified of any website or online storefront url changes, launches, and/or storefront name changes prior to implementation. Websites where Earth Solutions products are sold or advertised must provide access to the current and approved licensed HCP account holder, including his/her complete phone number, email and office address contact information.

    International Restrictions:Products are for distribution in the United States only. Due to international supplement regulations and policies governing such products, and to protect the integrity and rights of our international distributors, products cannot be shipped internationally.

    Compliance with Laws:The HCP customer is solely responsible to comply with all applicable laws and regulations where it advertises or sells Earth Solutions products.

    Payment and Returns:Customers are to submit either prepaid check or credit card as method of payment. Account terms are not permitted. Additionally, returns and/or credits will not be granted.

    Amazon.com: Earth Solutions maintains activity on Amazon, as the sole source for our brand of products. Therefore, Earth Solutions products may not be advertised or sold on Amazon.com and any of its affiliates by any other retailer, wholesaler or consumer. Customers who violate this exclusive agreement are subject to immediate and permanent suspension of purchasing privileges.

    Pricing Provisions:Authorized approved HCPs must abide by the Minimum Advertised Price (MAP) Policy, as outlined in section III of this document when advertising the resale of Earth Solutions products.

    III. Minimum Advertised Price (MAP) Policy

    Liability:The Minimum Advertised Price (MAP) Policy applies to all customers including those that own, operate or manage websites, online clinics and pharmacies. The MAP policy applies to all printed and electronic advertisements of Earth Solutions products including but not limited to catalogs, brochures, websites, email solicitations, special offers, newsletters and electronic coupons or coupon codes. HCP customers agree to assume all liability and responsibility for the resale of products through the internet.

    Advertising:Through the purchase of Earth Solutions products, customers agree not to advertise through any medium of mass communication any product at less than the Suggested Retail Price (SRP) for each respective product as listed on the Earth Solutions professional product list in effect at the time of the advertising. This policy prohibits the advertising of any volume discount or other promotion that would cause the per unit sales price to be advertised at less than the SRP. Similarly, any language referring to or speaking of inferred discounts that a customer may receive through a website is prohibited. This does not apply to advertising within a practitioner’s office setting. The “practitioner’s office setting” is defined as the physical location where patients are medically seen and treated by the licensed HCP approved by Earth Solutions.

    Failure to Comply

    In order to preserve brand integrity, Earth Solutions requires compliance with the terms and conditions outlined in this policy. If a customer fails to comply with the terms of Section II., a. through k., Earth Solutions shall notify them via phone, email or standard mail of the violation and immediately place the customer’s account on hold until the customer has come into compliance. Failure to comply with the MAP policy in Section II., k., and Section III., may result in temporary revocation of the customer’s wholesale purchasing privileges, suspension of the account or termination of the account. Earth Solutions reserves the right to revoke the customer’s wholesale price purchasing privileges and/or terminate the account of any customer in violation of any of the terms or conditions outlined in this policy with or without prior notice. Violation of any such terms automatically forfeits the account holder’s ability to purchase products in any capacity.